Template: Informing your team about the switch

We have prepared the following internal email template to distribute to your team, notifying them about the upcoming switch. To use this template, simply copy and paste the below, remembering to change out the fields in brackets.

Hi [first name],


Our virtual card and expense management platform Weel is going to be shortly updating their card provider from Mastercard to Visa Business Debit Cards. 


You will receive notice from Weel in January regarding this change, with instructions on what you will need to do, to continue making payments with your Weel card. 


This will include removing the Weel Mastercard from your mobile wallet, and replacing it with the new Visa Business Debit card that will be issued on


If you are the owner of a subscription card, you will also need to ensure that you update the vendor with your new subscription card details once this has been issued. 


We have attached this helpful guide on how to do this now, if you would like to get comfortable with the process in advance. 


When you receive the email, SMS or notification from Weel, please note that they will never ask for passwords or personal details.


If you have any concerns or questions, please feel free to reach out to 


Thanks,

[Your name]